Privacy Policy

Joy Cai Insurance Agency, Inc. (“we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through this digital profile, how we use it, and the choices you have.

Information we collect

• Contact details you submit, such as your name, phone number, and email address.
• The insurance product you are interested in and any message you choose to include.
• Your preferred method of contact.

Please do not send Social Security numbers, driver's license numbers, payment card details, or medical records through this profile. If we need that information to prepare a quote, we will request it through a secure channel.

How we use your information

• To respond to your quote request or service question.
• To prepare insurance quotes and share coverage options with you.
• To maintain records required of a licensed California insurance producer.

How we share information

We share information only as needed to serve you — for example, with insurance carriers when requesting a quote or submitting an application — or when required by law. We do not sell your personal information.

Data security and retention

We use reasonable administrative and technical safeguards to protect the information you provide, and we keep it only as long as needed for the purposes described above or as required by law. No method of transmission over the internet is completely secure.

Your choices

You may ask us to access, correct, or delete the information you have provided, or ask us to stop contacting you, at any time. California residents may have additional rights under applicable state privacy law.

Third-party links

This profile links to other sites, including our main website and carrier portals. Those sites have their own privacy practices, and we are not responsible for their content.

Contact us

Joy Cai Insurance Agency, Inc.
6777 Mission Street, Suite B, Daly City, CA 94014
(650) 677-2888
joy@joycai.com
Monday – Friday, 9:00 AM – 5:00 PM